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Litton Loan Servicing Lp Work Values
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Daily Duties at Litton Loan Servicing Lp:
Managed a group of 10 Level II loan counselors which involved providing regular feedback to the staff regarding productivity and adherence reports; as well as ensuring that the call centers representatives are meeting and exceeding key performance indicators (KPIs). Handled wide-ranging tasks, including handling escalations; reviewing and approving repayment plans; monitoring and addressing performance issues; directly presenting daily and monthly reports to senior management; and completing yearly performance reviews.
What they like about Litton Loan Servicing Lp:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
process improvement, operations, team building, investor relation, Regulatory compliance, Leadership, Delinquency forecasting, Dialer campaign strategy, Training, User acceptance Testing, Call Center operations, Performance Management, Change agent, Accountability, Develop and execute strategy, Budget management
Skills
Microsoft Excel, leadership, change management, process improvement, call center management, Professional fluency in French, Professional fluency in Spanish, MS Office Suite, Regulatory Compliance, Outsourcing, Vendor Management, Project management, Performance coaching, mortgage servicing, Collections, Loss mitigation, Delinquency management, Risk management, business strategy, Loss recovery, Organizational Agility , Strategic Agility , Managing Vision and Purpose , Priority Setting, Fannie Mae, GSE, GSE, NMLS, NMLS, NMLS
Information about Litton Loan Servicing Lp
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $95,000
These are some of the questions we asked our climbers about their experiences with Litton Loan Servicing Lp:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
