Jp Morgan & Chase Co. Work Values

Daily Duties at Jp Morgan & Chase Co.:

 Successfully managed a team of 20 – 25 quality control analysts responsible for internally reviewing mortgage loan modification agreements to ensure compliance with JP Morgan & Chase, OCC, Treasury, HUD, and investor policies and procedures.  Clearly delivered new policy updates with the staff. Reviewed sampling of completed reviews of reports to ensure quality.  Worked and cleared out dispute queue within the 3 day SLA.  Worked with upper management and counterparts in creating QA desk aids for all platforms.  Kept the lines of communication between the underwriter supervisors, QA and job coaches opened.  Attended and facilitated weekly calibration calls with multiple lines of businesses to discuss trends and critical findings, as well as developed and administered training.  Consistently exceeded expectations while adhering to deadlines.

What they like about Jp Morgan & Chase Co.:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

quality assurance, internal auditing, loss mitigation, mortgage lending, loan servicing, credit analysis, Assitant Vice President, Consumer Loan Operations Support Officer, Operations Supervisor, default servicing

Skills

Loss Mitigation/Default Servicing, Underwriting policies and procedures, Quality Assurance/Auditing, Fraud prevention/Credit Risk, Fair lending practices, Regulatory and compliance, Human Resource policies, Management, Originations loan programs and terms, Loan modifications, short sales, deed in lieu of foreclosure, Internal auditing

These are some of the questions we asked our climbers about their experiences with Jp Morgan & Chase Co.: