Nationstar Mortgage Work Values

Daily Duties at Nationstar Mortgage:

 Key role in handling five team managers and fifty Foreclosure Prevention Specialists.  Developed and maintained productivity reports and dashboards for staff and management team.  Executed workout and delinquency reduction forecasting for the department.  Conduct monthly evaluations for department performance and present it to Executive Vice President of Servicing.  Instrumental in the development and implementation of a sound, effective call GAP strategy ensuring compliance with investor calling requirements.   Applied monthly call calibrations with investor FNMA and played a key role in the implementation of FNMA’s KYOCC call flow.

What they like about Nationstar Mortgage:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

process improvement, operations, team building, investor relation, Regulatory compliance, Leadership, Delinquency forecasting, Dialer campaign strategy, Training, User acceptance Testing, Call Center operations, Performance Management, Change agent, Accountability, Develop and execute strategy, Budget management

Skills

Microsoft Excel, leadership, change management, process improvement, call center management, Professional fluency in French, Professional fluency in Spanish, MS Office Suite, Regulatory Compliance, Outsourcing, Vendor Management, Project management, Performance coaching, mortgage servicing, Collections, Loss mitigation, Delinquency management, Risk management, business strategy, Loss recovery, Organizational Agility , Strategic Agility , Managing Vision and Purpose , Priority Setting, Fannie Mae, GSE, GSE, NMLS, NMLS, NMLS

These are some of the questions we asked our climbers about their experiences with Nationstar Mortgage: