Advocate Fitness, Advocate Healthcare Work Values

Daily Duties at Advocate Fitness, Advocate Healthcare:

• Schedules staff coverage for hours of facility operations, program coverage and meetings • Prepares, collects and analyzes data for written reports. Reports include monthly reports such as quality indicators report and activity summary; quarterly summary reports and annual reports including risk management audit, marketing plan and ten-year capital plan • Collaborates with internal and company representatives • Monitors facility and equipment maintenance, repair and cleaning • Maintains contact with customer base • Creates programs to increase the number of new members and retain current members • Promotes awareness through bulletin boards, presentations, discussions, publications and flyers • Designs promotional materials for advertising programs • Solicits and recruits participants for all programs • Implements and troubleshoots program components • Evaluates program results and makes written recommendations • Ensures professional interactions between staff and customers • Monitors compliance with Advocate Fitness “Service Standards” • Cultivates an environment which encourages team work and people development • Responds promptly to customer complaints • Encourages communication based on courtesy and respect • Utilizes “Targeted Selection” as a hiring instrument • Supervises day-to-day staff accountabilities and job activities • Recruits staff for open positions • Trains new staff in all aspects of their job responsibilities • Conducts regularly scheduled individual coaching sessions including disciplinary procedures when necessary • Schedules team building activities • Facilitates weekly staff meetings • Coordinates educational and informational staff development sessions • Performs yearly performance appraisals • Develops and monitors operational and capital budgets for designated fitness center • Monitors, analyzes and reports on monthly and yearly membership and programming trends • Tracks and adjusts finances for the fitness center • Monitors the fitness center budget designed by the Director of Advocate Fitness • Reports on social accountability • Monitors survey results for customer satisfaction and identification of needed improvements • Performs fitness testing and exercise counselling based on ACSM guidelines • Attends industry conferences for professional development and maintenance of certification through continuing education credits • Develops relationship with member’s doctor (when appropriate) to design a program which most effectively meets the member’s needs • Conducts educational sessions for various populations • Keeps up-to-date on industry standards and trends then implements information into staff education and training programs • Designs appropriate exercise prescriptions for special populations based on individual needs and doctor’s recommendations • Responds to requests for informational presentations • Participates in health fairs, panel discussions and committees (as time permits) • Consults with telephone requests for information

What they like about Advocate Fitness, Advocate Healthcare:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Word, Excel, Powerpoint, Peoplesoft

Skills

Problem Solving

These are some of the questions we asked our climbers about their experiences with Advocate Fitness, Advocate Healthcare: