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Mci Worldcom Work Values
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Daily Duties at Mci Worldcom:
• Troubleshoot DS0 through DS3 circuits, including both dedicated and switched services such as Frame Relay, ISDN, DDS, fractional T1, analog data, voice, SS7, IMT, and ATM. • Monitor and test remote circuits using DACS, IDTS, and ITS. • Quickly troubleshoot and repair problems to restore customer service. • Mentor and train new technicians. • Document problem resolution details in Case Management System. • Serve as point of contact for trouble cases, working with customers to gather information, provide status updates, and verify resolution.
What they like about Mci Worldcom:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Customer Service, Troubleshooting, Root Cause Analysis, Mentoring, Training, Documentation, Leadership, Communication, Written Communication, Technical Support, Maintenance, Time Management, Project Management, Six Sigma Green Belt, Test Equipment, Lab Testing, SONET, DACS, DMS Switch, Avaya Communicator, Kepner Tregoe, BSEE, Electrical Engineer, Telecommunications
Information about Mci Worldcom
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Mci Worldcom:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
