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Adelphia Business Solutions Work Values
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Daily Duties at Adelphia Business Solutions:
Facilitated and expedited the ordering and installation of switched and dedicated services. Supported all communications between field sales teams and Customer Service. Resolved complaints regarding technical issues from customers and provided support to the Customer Service Department regarding discrepancies in orders, billing, rates, and services. Developed and implemented improvements in work processes to ensure successful completion of projects and customer satisfaction. Engineered Local Service Requests thru the Verizon GUI system and Sprint’s Integrated Request Entry System (IRES) for resale customers. Designed, developed and implemented provisioning training manual for reference and training purposes. Continuously demonstrated the ability to adapt to new work methods in response to changing customer needs and handled complications effectively and in a professional manner.
What they like about Adelphia Business Solutions:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Strategic & Tactical Planning, Order Management & Processing, Training & Documentation, Customer Service, Employee Relations, Performance Management
Information about Adelphia Business Solutions
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Adelphia Business Solutions:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Adelphia Business Solutions had these interests:
| Books | |
|---|---|
The Forgotten |
Army Special Agent John Puller is the best there is. A combat veteran, Puller is the man the U.S. Army relies on to investigate the toughest crimes facing the nation. Now he has a new case—but this time, the crime is personal: His aunt has been found de |
| Corporate Confidential: 50 Secrets Your Company Doesn't Want You To Know -- And What To Do About Them |
A former Human Resources executive, Cynthia Shapiro blows the whistle on the corporate secrets that can hold back -- or even torpedo -- careers. She unmasks some startling truths, and what employees can do about them. |
| Magazines | |
| Lucky Magazine |
Fashion Magazine |
| Websites | |
| Mind Tools App http://www.mindtools.com/pages/article/newISS_05.htm |
Teaches more than 700 skills that help you excel at work and in your life. Learn leadership ... Management training and leadership training, online . |
