Aaa Work Values

Daily Duties at Aaa:

• Managed the entire process for physical damage claims and bodily injury claims in Ohio, Kentucky, and West Virginia. Negotiated high exposure bodily litigated claims to resolution. Prepared litigation summaries and documentation to prepare for pre-trial arbitrations and mediations • Handled and resolved Iowa and Wisconsin medical payment claims. Analyzed and resolved protection injury protection (PIP) claims in Minnesota and Michigan. Worked closely with policy holder’s and attorney’s to resolve claims to the benefit of both parties • Analyzed State laws and policy language for individual claims to assure the proper coverage was afforded and all exclusions were examined •Tracked, monitored, and maintained claims using SAP, Lexus Nexus, and the companies diary system • Developed training practices for new employees on reviewing statues and policies for various states which improved retention and reduced new employee errors

What they like about Aaa:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Claims Representative, Account Manager to Insurance Carriers, Excellent negotiator, Experienced trainer, 10 years multi state Workers' Compensation, 9 years multi state PD, PIP, and BI experience, pre-litigations, Self-starter, Team player, management, resolved claims, policy language

Skills

Resolved claims at the arbitration and mediation level to reduce internal legal cost, Assisted management in the career growth of peers through training programs, Able to resolve customer service issues prior to escalation to upper management, Able to review policy language and exclusions to assure the proper coverage was afforded, Conducts detailed and thorough investigations at first notice to determine the liability based on the facts presented, Applied my knowledge as a Marketing Consultant at an investigative firm to refer fraud claims to the internal investigation unit which allowed my employer to rightfully deny 20% of my pending

These are some of the questions we asked our climbers about their experiences with Aaa: