Syapps Llc / U.S. Treasury, Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project) 2011 2012 Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project) Work Values

Daily Duties at Syapps Llc / U.S. Treasury, Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project) 2011 2012 Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project):

• Responsible for Fannie Mae portfolio and escalations sent to the HSC from U.S. Treasury, Sigtarp, various Congressional offices, as well as various escalation sources such as attorneys, housing counselors, trusted advisors and homeowners. • Investigated and audited the actions of loan servicers of assigned portfolio to ensure HAMP guidelines were kept in compliance as set forth by the U.S. Treasury, the Making Homes Affordable Handbook, and Fannie Mae. • Responsible for being an active advocate for homeowners within the HSC dedicated to saving homes and for resolving the escalation and communicating the resolution to the escalation source • Responsible for making sure servicers that have not followed the guidelines set down for the HAMP programs, correct their action including, but not limited to rescinding sales , reviewing homeowners for HAMP, or whatever action is required to correct the inaccurate assessment of the homeowner or their current financial situation or any financial charges that the homeowner might have been erroneously charged for any retention solution under the HAMP umbrella. • Instrumental in setting up the HAFA program within the HSC resulting in saving thousands of homes for homeowners. • Responsible for training new case specialist for the Fannie Mae portfolio.

What they like about Syapps Llc / U.S. Treasury, Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project) 2011 2012 Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project):

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Claims, Customer Service, Mortgage, Insurance, Business Analyst, Subject Matter Expert, Sr. Consultant, Short Sale Expert, Detailed

Skills

Outlook-5, System 3270/AS400-5, Sharepoint-5, MSP-4, Fidelity-4, LPS Desktop, Adobe Acrobat, Windows, Word, Excel, Power Point, Power Point, Internet Explorer, Internet Explorer, 10 key by touch, Homesaver Program , Equator program

These are some of the questions we asked our climbers about their experiences with Syapps Llc / U.S. Treasury, Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project) 2011 2012 Fannie Mae, Hamp Solution Center (Hsc) Case Specialist (Contract Project):