The Boeing Company C 17 Program Work Values

Daily Duties at The Boeing Company C 17 Program:

Founder of Process-Based Management (PBM (Deployed June 1993) Certified Lead Assessor ISO9001/AS9100 Quality Management System Boeing Associate Technical Fellow – Process Improvement Technologies – CY2000 Lead for the Following Program-Level Initiatives: Program Management and Best Practices (PMBP) Executability Reviews (ER) Independent Reviews (IR) Export Self-Assessments Tool Design Group Leader Project Lead for the following projects: • Coach PBM to all Production Operations: Assembly, Tooling, Planning, ME, IE & Bus Ops. • Train/Mentor teams in Employee Involvement team-building modules. • Rolled out ISO9001/AS9100 QMS requirement throughout Production Operations. • Institutionalized Malcolm Baldrige criteria throughout Production Operations. • Created and implemented innovative cross-functional and horizontally integrated flowcharts showing how Critical Safety Item (CSI) parts are managed across organization and field. • Led team to define flow of data, parts and docs of obsolete parts to production and field support. • Updated the Program Execution Plan (PEP) through an innovative approach that utilizes numerous hyperlinks and a portal repository for a viewer to select objects and to use tag searches to view PEP. • Developed and rolled out new Process Owner’s Manual (POM) (or PBM manual) addressing customer feedback requests and new business needs. Created all new figures/graphics. • Developed new Integrated Master Plan/Integrated Master Schedule (IMP/IMS) approach and model for entire Division to integrate, track and report key program events. • Defined and documented company’s Creative Edge Employee Suggestion Program which awards them with 1% to 2% of the first year’s savings. • Advised MD-11 Engineering in Quality matters for Airframe, Quality, Configuration Management, Interiors, and Tech Support; Advised MD-11 Quality Council in process improvement policies. • Co-developed Total Quality Management System (TQMS) principles and tools. TQMS Assessor. • Defined/Documented Leadership Development Program (LDP) process and created Skills Matrix Tool. • Teach/Mentor new productivity technologies (e.g., Lean, SixSigma, SPC) of statistical thinking. • Developed customer satisfaction strategies. Rolled out cultural change prototypes. • Coached Significant Business Issue (SBI) Divisional Facilitators in first-time quality and customer satisfaction principles as part of 5-Phase Process Improvement roll-out.

What they like about The Boeing Company C 17 Program:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Program Management, Continuous Process Improvement, Operational Excellence, New Program Development, Best Practices, ISO9001/AS9100 Quality Management System, Malcolm Baldrige Expert, Program Executability Reviews, Performance Indicators, Business and Operations Wise, Aerospace, Oil, Aluminum, Computers, Teacher, Coach, Mentor, Project Management, Procedure Writer, Process Integration Expert, Metrics and Process Performance, Total Quality Management, Root-Cause Analyst, Manufacturing Smart, CMM, MicroSoft Suite, Knowledge Management and Lessons Learned, Independent Reviews, Import/Export Compliance, Good Speaker and Presentations Skills

Skills

Process Improvement Technologies, Transferring Knowledge, Composing Processes and Procedures, Problem Analysis and Root-Cause Analysis, Assessing and Auditing to Requirements/Criteria, Change Agent, Coaching and Training Others in Workshops, Defining Enterprise Process Models, Creating Improvement and Mitigation Plans, Risk, Issues and Opportunity Assessment, Leading Executability Reviews, Leading Executability Reviews, Establishing Customer Relationships, Employee Involvement

These are some of the questions we asked our climbers about their experiences with The Boeing Company C 17 Program: