American Capital Work Values

Daily Duties at American Capital:

Responsible for managing the following organizations: Software Development, Information Technology (desktop support), IT Server & Network Support, IT Systems Integration. Defined and implement technology strategies designed to increase service to affiliated firms, increase efficiency of affiliated firms and internal staff, and manage risk in a regulated financial services organization. I was involved with analyzing and reworking existing business processes, identifying and developing the capability to use new tools, reshaping the enterprise's physical infrastructure and network access, identifying and exploiting the enterprise's knowledge resources. I was expected to achieve results within defined resource allocations and to assist senior management in determining the appropriate level of resource allocations. I also delivered the required return on investment of technology expenditures. Strategy and Planning • Define, update, and implement IT, Software Development and Security strategy • Manage IT across the enterprise • Align IT, Software Development and Security objectives and programs to enterprise objectives and strategies • Specifically define appropriate architecture for improving capabilities and maximizing operational efficiency • Create and manage to the annual technology budget achieving required return on investment Control • Align the IT and Software Development teams with enterprise performance objectives • Control performance objectives and overall IT and Software Development budgets • Define metrics based on overall business objectives • Manage staff to provide and adhere to deadlines, features and costs Service • Acquire software/hardware • Select, manage, and control IT providers • Manage outsourced services • Maximize the mix of in house versus outsourced services • Establish strategic service provider partnerships • Provide impeccable customer service to internal and external clients Communication & Learning • Lead the delivery of technology communications • Establish learning standards for IT and Software Development organizations • Integrate IT and Software Development organizations with the business; ensure business knowledge is prevalent among IT and Software Development staff • Communicate directly with staff and clients regarding technology use • Ensure competencies of key IT and Software Development staff in delivering communication to staff and clients using any and all communication methods (phone, in-person, written, webcast, video, etc.) Risk Management • Align IT risk management within IT and Software Development productivity objectives • Align IT risk management with enterprise-wide risk management • Set policies to ensure privacy of data and security of physical office • Collaborate with Risk Management (Internal Controls) Department on testing / validation of risk management objectives Business Process • Defer to enterprise requirements • Manage the Project Management Office to obtain business objectives and priorities • Establish System Development Methodology (SDM) • Optimize and design enterprise processes via IT and Software Development • Define and adjust IT, Software Development and Security standards and technologies Strategic IT, Software Development and Security Initiatives • Plan and manage strategic IT, Software Development and Security initiatives • Manage IT and Software Development application portfolio • Manage IT, Software Development and Security projects • Include governance with business process executives Enterprise infrastructure and applications • Define standards and architectures • Consolidate the IT, Software Development and Security process across the enterprise • Optimize costs of services through a mix of internal and external resources

What they like about American Capital:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

CIO, SVP IT, VP IT, CTO, Senior Director IT

Skills

P&L responsibilities, Data Warehousing/BI, Shared Services, Business Continuity, Vendor Management, Information Security, Enterprise Architecture, Business System Analysis, Business Acumen, Infrastructure Engineering/Operations, Technological Expertise, Visionary, Result Driven, Integrative Thinking, Building Relationships, Lead In A LEarning Environment, Personal Ownership, Software Development

These are some of the questions we asked our climbers about their experiences with American Capital: