Gateway Work Values

Daily Duties at Gateway:

Hired to run the direct-to-consumer business with a P&L of over $1B and to help expand Gateway into consumer electronics business that included Plasma TVs, digital cameras, wireless routers, MP3 players and DLP projectors to name a few. Responsible for all aspects of sales, marketing and operations for the direct-to-consumer business. Managed 3 company owned inbound call centers with 1500 sales associates and CSRs. Responsible for all direct channels of distribution and sales including over 300 company owned stores and www.gateway.com. Responsible for a total marketing spend of over $125M spread across DRTV, catalog, direct mail and online marketing.

What they like about Gateway:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Customer Experience, Forecasting and Analytics, E-Commerce, CRM, Database Marketing, Direct Marketing, Retention Marketing, Acquisition Marketing, Cross Sell/Upsell Strategies

Skills

CRM, E-Commerce, Revenue generation, Customer Retention, Omni-channel Strategy

These are some of the questions we asked our climbers about their experiences with Gateway: