Rs Information Systems Work Values

Daily Duties at Rs Information Systems:

Multiple positions: Operations Manager/Senior Crew Commander of the Network Operations and Security Center - Responsible for overseeing all administrative and network operations impacting the AFMC Enterprise. Reviewed, coordinated, and approved all AFNOC and INOSC East related Network enterprise taskings, prior to releasing to the AFMC units worldwide. Oversaw all Classified Message Incidents sanitizations, along with working all Category I and II incidents impacting the AFMC Enterprise. Reviewed and disseminated all Warning Orders, Communication Tasking Orders and Time Compliance Network Orders released my Higher Headquarters. Worked hand-in-hand with the AFMC NOSC Service Desk, Server Farm, CITS, Boundary, and E-mail team, on all scheduled and unscheduled events impacting AFMC. Supported approximately 120,000+ users and 135,000 devices, in a number of ways to include: password resets, circuit outages, compliance tracking, trouble ticket creation, and routing to the appropriate team, and informing crew commander staff and senior leadership of any issues requiring their involvement. Enterprise Control Cell Support Lead for the MAJCOM Communications Coordination Center (MCCC) - Created the first Enterprise Control Cell on the NOSC Operations Floor which led to a 24 X 7technical support team to provide first call resolution to customers throughout AFMC. Customer satisfaction statistics rose to an all-time high of 100%. Coordinated with the Project Managers throughout AFMC on problem resolution for continual customer satisfaction. Played an instrumental role in establishing the first ever Change Management Control Board thus requiring all network changes/configurations were discussed daily before implementation to decrease customer impact world-wide. RSIS Help Desk Manager -Supervised 16 helpdesk personnel ensuring quality customer service and timely completion of daily assigned tasks. Responsible for time keeping, assigning and monitoring tasks from higher headquarters, and briefing senior leadership throughout the Air Force and Major Command. Trained all team members on the creation and monitoring of AF Time Compliance Technical Orders (TCNOs), AF Notice to Airmen (NOTAMs), as well as in the use of the TCNO/NOTAM Compliance Spreadsheets and documents. Created, updated and trained others in the use of multiple status briefings as well as reviewing the daily Tasking Orders. Responsible for providing performance appraisals bi-annually to team members and ongoing support and leadership in the form of conflict resolution and work critiques. CACI Network Intrusion Team Assistant Lead - Supervised 12 personnel on the network intrusion team for all shifts. Performed a wide variety of duties to include, monitoring network traffic, identifying possible malicious traffic, and reporting to the AFCERT and DOD CERT. Did batch analysis of all incoming/outgoing traffic to locate possible malicious files/programs. Worked closely with AF OSI on critical and time sensitive events. Briefed Air Force and AFMC Senior Leadership on all suspicious activity within AFMC

What they like about Rs Information Systems:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

IT Team Lead, Active Directory Migration Program Manager, Desktop Support Manager, IT Operations Manager, IT Security Manager, Information Security Officer, Windows 98, XP, 7, Unix, Linux, Java, Office Suite

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Rs Information Systems: