Cisco Systems Work Values

Daily Duties at Cisco Systems:

As a Systems Engineering Manager (SEM) I had a team of high technical individuals that supported assigned accounts from an engineering perspective. My role included keeping them motivated and trained in a fast changing technical environment. My role also included be responsible for our Customer Satisfaction Database, keeping it up to date, getting evaluations sent out, getting back in touch with Customers that gave low scores to see how we could improve, and getting a minimum number of responses every year, all SE's and SEM's were given boniness based on the outcome. As a SE I was assigned an account list and was given the responsibility to keeping my customer informed on all of Cisco's technologies and products. This sometime included bringing in Technology Experts to help as well as being the Expert to other SE's account when my experience or training made me the Expert. I was held accountable for all Customer interaction with any Cisco's technology that might be required.

What they like about Cisco Systems:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

IT Strategy, Network Design, Team Leadership, IT Security Performance Management, Team Movtivation, Creating and Managing Budgets, Vendor Relations, Negotiations, IT Infrastructure, Projects Mangement, IP Telephony, Call Center Support, Change Management, Team Building, Upper Management Communications, Cross Departmental Collaboration, Relationship Biulding, Customer Satisfaction, IT Consultant, Cisco Systems IOS, Microsoft Server and Desktop Software

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Customer Satisfaction, Team Leader, Cross Team Collaboration , Team Builder

These are some of the questions we asked our climbers about their experiences with Cisco Systems: