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Verizon Telecom Marketing Work Values
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Daily Duties at Verizon Telecom Marketing:
Support call deflection, customer experience improvement, and brand customer engagement efforts by managing daily operations of the 60,000 member Verizon Community. Provide real-time corrective actions for unanticipated issues (service outages, flammatory postings, corporate or legal policy customer reactions…etc). Facilitate handling of customer service escalations with appropriate internal departments. Motivate key contributors and “super users” to increase active visits, member participation through recognition programs and continual communication. Strategize upsell opportunities and social media tool integration. Design work-flow processes for the Verizon Idea Exchange (mechanism where customers can suggest new products and services). Work closely with media relations department to create “buzz” around corporate announcements and campaigns that impact community members. Implement the Verizon Room to Learn online workshops to add value to the community and provide upsell opportunities for Verizon. Coordinating content approvals with product line management and Verizon legal departments. Enhance courseware with appropriate Verizon imagery to encourage upsell opportunities. Work closely with Verizon Branding for approval of rank structures and various community program names.
What they like about Verizon Telecom Marketing:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Tags
ideation management, corporate blog, content management, social media, online community management, branding, upper levels of management
Information about Verizon Telecom Marketing
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $30,000
These are some of the questions we asked our climbers about their experiences with Verizon Telecom Marketing:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Verizon Telecom Marketing had these interests:
| Websites | |
|---|---|
| Human Factors http://www.humanfactors.com |
Dating back to 1981, Human Factors International (HFI) is the world's largest company specializing in user-centered design |
