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Cox Communications, Inc. Work Values
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Daily Duties at Cox Communications, Inc.:
Managed a 47-person technical network operations center, working in a 24x7x365 environment, responsible for providing surveillance and triage functions for the company's voice, video, and data services; also matrix-managed a 43-person network engineering staff. Evaluated staffing against SLAs and KPIs to identify opportunities for cost savings and process improvements; administered $2.4+ million payroll budget, oversight of $170+ thousand training budget and optimized resource allocation to reduced departmental overtime by an average of $54+ thousand annually. Served as human resources subject matter expert, advising managers and supervisors in matters of HR protocol.
What they like about Cox Communications, Inc.:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Process Improvement, Service Delivery, Quality Assurance, Metrics - Reporting & Analysis, Call Center Management, Workforce Management, FCC Reporting and Management
Skills
Information about Cox Communications, Inc.
Company Rank: Not Available
Average length of employment : 11 years
Average salary of employees: $99,000
These are some of the questions we asked our climbers about their experiences with Cox Communications, Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Cox Communications, Inc. had these interests:
| Websites | |
|---|---|
| Business Insider http://www.businessinsider.com/ |
Business - Top Stories |
