Avaya Work Values

Daily Duties at Avaya:

Managed all areas of multi-million dollar service and support contracts including: customer satisfaction, end-user satisfaction, SLA negotiations and fulfillment, internal and external escalations from help desk and support groups. Participate with account team to drive continued account growth and retention of accounts. Primary focus was in large retail and call center outsource accounts.

What they like about Avaya:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Managed Services, Help Desk, Field Service, Information Technology, Change Management, Project Management

Skills

P&L responsibilities, Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , process reengineering, change management

These are some of the questions we asked our climbers about their experiences with Avaya: