Progressive Insurance Work Values

Daily Duties at Progressive Insurance:

* Developed and documented strategy for dispute resolution of 50-75 cases/month * Created supportive written documentation to outline the issues with strengths and weaknesses identified * Processed arbitration awards including issuing settlement drafts, documenting the claim file, and communicating the outcome * Raised issues and offered suggestions to reduce the risk of litigation including modifications to bill processing and standard operating procedures * Considered lowest ultimate cost for settle versus defense decisions * Closed an average of 2 cases per day exceeding the job objective of 1.15-1.3/day * Made proactive contacts to ensure prompt resolution of all pending files * Reviewed explanation of benefits for accuracy of bill processing in accordance with the NJ fee schedule * Consulted and/or negotiated with internal and external legal counsel * Was the main Progressive contact for National Arbitration Forum - handled processing of refunds, email requests and correspondence assignment * Provided litigation training to medical representatives to introduce arbitration handling and how to identify opportunities to offer a compromised settlement to medical providers to avoid litigation * Composed form letters to utilize for settlement offers and response to arbitration filing

What they like about Progressive Insurance:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Insurance Adjuster, Medical Insurance, Medical Coding, Negotiator, Dispute Resolution, Audit, Microsoft Office

Skills

P&L responsibilities, Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Progressive Insurance: