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Progressive Insurance Work Values

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Daily Duties at Progressive Insurance:

* Developed and documented strategy for dispute resolution of 50-75 cases/month * Created supportive written documentation to outline the issues with strengths and weaknesses identified * Processed arbitration awards including issuing settlement drafts, documenting the claim file, and communicating the outcome * Raised issues and offered suggestions to reduce the risk of litigation including modifications to bill processing and standard operating procedures * Considered lowest ultimate cost for settle versus defense decisions * Closed an average of 2 cases per day exceeding the job objective of 1.15-1.3/day * Made proactive contacts to ensure prompt resolution of all pending files * Reviewed explanation of benefits for accuracy of bill processing in accordance with the NJ fee schedule * Consulted and/or negotiated with internal and external legal counsel * Was the main Progressive contact for National Arbitration Forum - handled processing of refunds, email requests and correspondence assignment * Provided litigation training to medical representatives to introduce arbitration handling and how to identify opportunities to offer a compromised settlement to medical providers to avoid litigation * Composed form letters to utilize for settlement offers and response to arbitration filing


What they like about Progressive Insurance:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.



Information about Progressive Insurance


Company Rank: 5.0 out of 5

Average length of employment : 3 years

Average salary of employees: $78,000

These are some of the questions we asked our climbers about their experiences with Progressive Insurance:

05|
Were your performance expectations clearly communicated?

5.0

Were you recognized for meeting or exceeding expectations?

5.0

Did you feel like your personal contribution was important?

5.0

Was your career path clearly outlined and discussed?

5.0


03|
I would recommend this as a place of employment.
3.0
I believe in the purpose of this organization.
3.0
I would work for this organization again.
3.0
I feel employees are fairly compensated.
3.0




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