The College Board Work Values

Daily Duties at The College Board:

• Oversee daily operations for the Program office, international operations team, SAT, SAT Subject Tests, and SAT Readiness Programs in 6300 testing centers around the globe. • Lead the division’s Change Management strategy development and function responsible for all delivery of back-end system and product enhancements • Oversee the development of the SAT program’s new product global delivery strategy by coordinating the efforts of the product operations and project teams through the collection of business requirements and needs for product delivery; analyzing distribution strategy and market needs; and implementing to ensure on time material delivery. • Plan and implement SAT exam administration seven times a year in 188 test centers worldwide and to 3.52 million customers. • Optimized and introduced a change management process including contingency plans and processes to resolve issues efficiently and effectively. Reduced system deployments by 25%. • Directed rapid improvement team in the identification of potential savings through analysis of operational processes and organization outputs; team achieved $1.1 million in cost savings. • Liaised between and worked in collaboration with cross-functional decision makers, including: operations, legal, quality control, and customer service on program operations. • Created and managed annual $2.5 million dollar budget and P & L. • Managed and directed cyber security operations to ensure test integrity, and protect customers’ personal information; secured contractor to record cyber security issues. • Direct a team of 8 project managers, operations analysts and indirectly oversee 30-40 staff. • Perform annual reviews of staff; coach and mentor staff in the development of achievable goal oriented action plans.

What they like about The College Board:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Global Operations, Operations, Vendor Management, Product Operations, Product Management, Six Sigma, Cost Savings, Process Improvement, Team Leader, Change Management, Program Management, Cost Management

Skills

Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with The College Board: