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Time Warner Cable Work Values
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Daily Duties at Time Warner Cable:
Manage Oversea accounts for training in India, Mexico City, Philippines (247, Startek, Knoah, Stream, Teletech, Convergys). Report on Oversea companies to upper management by keeping up to date the recursive data base. Assist in QBR's, Quarterly Business Reviews, weekly business reviews, training leader reviews. Host webinars, train the trainer, and assist outsources with new updates and answer their questions and issues. Train all agents in the Buffalo area in technical materials, LAN, modems, diagnostic tools, soft skills, sales, etc. Assist in all new product/process/procedure development and deployment. Manage Projects as needed from conception to completion. Act as the SME on policy/procedure/produces for all supervisors, managers, and directors.
What they like about Time Warner Cable:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Overseas Outsource Manager, Trainer II, LAN Specialist, Call Center experience, Project Manager, Training Developer, Microsoft Office
Information about Time Warner Cable
Company Rank: Not Available
Average length of employment : 11 years
Average salary of employees: $57,000
These are some of the questions we asked our climbers about their experiences with Time Warner Cable:
05| | ||
Were your performance expectations clearly communicated? | 0.0 |
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Were you recognized for meeting or exceeding expectations? | 0.0 |
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Did you feel like your personal contribution was important? | 0.0 |
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Was your career path clearly outlined and discussed? | 0.0 |
03| | ||
I would recommend this as a place of employment. | 0.0 | |
I believe in the purpose of this organization. | 0.0 | |
I would work for this organization again. | 0.0 | |
I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Time Warner Cable had these interests:
Books | |
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Coding HTML | How to code HTML for websites |
Websites | |
CNN.com http://cnn.com |
News updates. |