Kvh Industrie, Inc Work Values

Daily Duties at Kvh Industrie, Inc:

Plan, direct and manage $20MM sales of satellite broadcast antennas into the land mobile market in the US and Canada by: Leading the development and implementation of joint business plans at the account level for six wholesale distributors, $8M; one OEM distributor, $6M; 59 Camping World stores, $5M; 800 local RV dealers and five independent technical sales representatives, for a total of $20.4 M in annual revenue. Managed $1.6M advertising budget with internal advertising agency; managed 8 direct reports effecting 80 indirect salespeople for KVH products. When in office I met with in-house marketing and advertising departments to coordinate monthly print and web promotions. Two of six wholesalers regularly ran monthly "specials" and I wanted to be the featured brand every month. Administered this program with talented staff and coordinated with customer administrator. Total annual advertising budget of $1.8M. Was Land Mobile representative to weekly engineering "product fix" meeting in which I pushed for approved fixes and changes. Met weekly with Technical Support Group to discuss progress on specific technical issues likely related to installation or operator error. Once resolved I delivered the resolution to dealer or consumer. I referred to it as "Escalated Customer Service". Coordinated weekly with Director of Sales regarding internal business developments and future plans. A daily activity was reviewing progress with five independent, technical sales reps that sold and promoted our products to the independent and big chain stores. Keeping them aware and motivating and training them along with problem solving were most often issues. Attended weekly meeting of the "New product Development Committee" in which I represented the wishes and features of the Land Mobile Division. Attended Management Committee meeting once a month with principal department managers of the company. Participated in quarterly technical training programs for managers. Traveled 25% of the time to work and train in the field with reps and distributor sales people. Called on dealers and distributors maintaining sound customer relations and handeling any outstanding business issues. Dealer visits included meeting directly with technicians responsible for installing and ultimately selling/reccommending my products. Trade-show season was in winter and attended three national trade shows where we had 800 sq ft booth and overhead display. Planned show theme with ad dept., presented major speech on neutral business subject or new product introduction. Eight direct reports usually attended.

What they like about Kvh Industrie, Inc:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

research, planning, business development, recreation marine , quality, sales, management, mentoring, marine, marketing, customer service, meeting management, traveling, team player, people skills, sales management

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Team Oriented, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Sales Process

These are some of the questions we asked our climbers about their experiences with Kvh Industrie, Inc: