Fidelity Investments Work Values

Daily Duties at Fidelity Investments:

 Direct client facing support as a lead Client Service Manager responsible for day to day operations. • Responsible for ensuring services, practices and processes are based on sound business decisions, cost benefit analyses and profitability considerations • Distribution and communication of regulatory changes to internal associates and external clients • Facilitated internal training sessions on production offerings and product changes • Managed quarterly department articles for corporate external publication • Manage multiple teams across made up of Project Managers and Project Analysts. • Full business knowledge and logical understanding of product-specific systems, operations and interactions within the Benefits Outsourcing industry. • Identify, initiate and implement efficiencies that result in improved quality and productivity in the Operations outsourcing services. • Excellent influencing, negotiation, oral/written communication and presentation skills. • Ability to manage multiple, time sensitive and competing projects across a multi-functional organization. • Strong leadership skills that have consistently demonstrated confidence in meeting deliverables. • Served as Training Coach for New Hire Associates

What they like about Fidelity Investments:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Client Manager, Account Manager, Human Resources, Benefit Administation, Compensation and Benefits, Human Resources Generalist, Group Benefit Administration

Skills

Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Fidelity Investments: