Ing Direct Work Values

Daily Duties at Ing Direct:

Provided an excellent customer experience while handling inbound/outbound calls daily in a call center environment. Demonstrated passion for ING Direct’s vision and brand. Exceeded account acquisition goals through cross-selling and acquiring a new customer base. Assisted customers with any procedural questions they may have and how to perform self-service on our website. Performed constant teamwork implementation to insure efficient workflow. Interacted frequently with company internal departments to resolve complex customer service issues. Identified the bank’s best products and services and made them available to meet customer needs.

What they like about Ing Direct:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Microsoft Word, Excel, PowerPoint, Microsoft Outlook, Customer Service, Computer Skills, Banking, Direct Sales, Account Management, Trend Analysis, Written and Verbal Communication, Finance

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Leadership

These are some of the questions we asked our climbers about their experiences with Ing Direct: