Ing Direct Work Values

Daily Duties at Ing Direct:

Provided an excellent customer experience while handling inbound/outbound calls daily in a call center environment. Demonstrated passion for ING Direct’s vision and brand. Exceeded account acquisition goals through cross-selling and acquiring a new customer base. Assisted customers with any procedural questions they may have and how to perform self-service on our website. Performed constant teamwork implementation to insure efficient workflow. Interacted frequently with company internal departments to resolve complex customer service issues. Identified the bank’s best products and services and made them available to meet customer needs.

What they like about Ing Direct:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Microsoft Word, Excel, PowerPoint, Microsoft Outlook, Customer Service, Computer Skills, Banking, Direct Sales, Account Management, Trend Analysis, Written and Verbal Communication, Finance

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Leadership

These are some of the questions we asked our climbers about their experiences with Ing Direct: