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Capital One Bank Work Values
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Daily Duties at Capital One Bank:
- As Branch Manager, I was accountable to producing results in all areas of branch responsibilities, including sales, operations, and customer service. This was accomplished by following district, region, and bank-wide directives and sales goals. I managed and coached daily a team of 10 associates to achieve these goals. As we were a slower branch, I was also responsible for going outside of the office to generate leads, make cold calls, and visit with current business clients to heighten their customer service experience. - Through my appointment as the Mid-Atlantic Region Loan Captain, I was responsible for monthly strategy meetings to discuss our lending procedures, rates, and products. I also disseminated lending product and procedure information to the field. A large part of my responsibilities with this position was to be the contact point for the field with regard to any policy or rate exceptions that need to be made, or if there were ever a poor customer experience problem, I was contacted to make the situation right with our customers.
What they like about Capital One Bank:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Manager, Training, Sales, Integrity, Results, Service, Industrial, Environmental
Information about Capital One Bank
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Capital One Bank:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Capital One Bank had these interests:
| Books | |
|---|---|
From Selling to Serving |
A book written by Lou Cassara to inspire salepeople to be proud of the sales profession and to be a "first-rate version of themselves" and to utilize their great customer service to increase their production. |
| Developing the Leaders Around You |
A book by John C. Maxwell written as a self-help book to managers and leaders to aid them in helping to elevate their teams. It is only through our employees success that we can truly succeed as managers. |
