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United Recovery Systems Work Values
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Daily Duties at United Recovery Systems:
Led team of 50 FTE and 4 managers. Set quotas for collectors, managers and department. Forecast results for VP and client. Audit queues to ensure proper work flow and effort to guarantee results. Interview, hire, train, discipline, terminate employees. Monthly performance reviews. Schedule hours, resolve conflicts set salaries. Develop policies to ensure compliance provide customer experience. Determine size of teams, queues, and work effort. Promote/demote depending on performance.
What they like about United Recovery Systems:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Leadership, Scoring, Call center, Microsoft Office, Conflict Management, Collections, Growth, Multiple sites, Dialer systems, Call escalation, Customer experience
Information about United Recovery Systems
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with United Recovery Systems:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at United Recovery Systems had these interests:
| Books | |
|---|---|
John C. Maxwell |
Leadership books |
| Malcolm Gladwell |
Blink, The Tipping Point, Outliers, 3 books about decision making, how little things make a big difference and how to succeed |
| Ken Blanchard |
Leadership Books |
| Websites | |
| ESPN http://www.espn.comm |
Sports |
