United Recovery Systems Work Values

Daily Duties at United Recovery Systems:

Led team of 50 FTE and 4 managers. Set quotas for collectors, managers and department. Forecast results for VP and client. Audit queues to ensure proper work flow and effort to guarantee results. Interview, hire, train, discipline, terminate employees. Monthly performance reviews. Schedule hours, resolve conflicts set salaries. Develop policies to ensure compliance provide customer experience. Determine size of teams, queues, and work effort. Promote/demote depending on performance.

What they like about United Recovery Systems:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Leadership, Scoring, Call center, Microsoft Office, Conflict Management, Collections, Growth, Multiple sites, Dialer systems, Call escalation, Customer experience

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with United Recovery Systems: