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American Express Work Values
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Daily Duties at American Express:
Investigated suspicious alerts from Customer Service and Credit Department. Contacted card members to verify the legitimacy of suspicious or out of pattern transactions. Performed analysis of high-risk purchases/transactions. Reviewed potential fraudulent accounts for the prevention and detection of fraud and verified account activity with customers over the phone. Analyzed potentially suspicious financial activity and filed Suspicious Activity Reports (SAR’s) complied with all Bank Secrecy and USA Patriot Act Laws. Reduced all US credit bust-out/abuse losses from card members who used true identities to obtain cards, but had no intentions to pay, or abused the card products obtained.
What they like about American Express:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Research and Analysis, Critical Thinker, Risk Management, Problem Solving, Negotiating Skills, Project Management, Decision Maker, Auditing Skills, Fraud Detection, Prevention, Excellent Communication and Writing Skills, and Investigation Skills, Fraud Prevention, Analytical Skills
Information about American Express
Company Rank: Not Available
Average length of employment : 14 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with American Express:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at American Express had these interests:
| Books | |
|---|---|
The conversation |
A book about relationships and the communication men should be having with women. |
| Magazines | |
| Ebony |
A monthly publication about african-american culture |
| Upscale |
about african-american culture |
