Serco Work Values

Daily Duties at Serco:

Organizational Change Lead. Led team responsible for North American change management strategies, communications, and training within global SAP HCM and eRec implementation; championed radical change in training development and delivery, using Assima suite to reduce site-based training 90%. Program Director, Indian Health Service, Department of Health & Human Services. Provided support to IHS CIO for oversight of ARRA projects with budget of $85M, doubling contract staff & revenue in five months and reducing time to invoice 50%. Program Director, Office of the Comptroller of the Currency (OCC). Secured and administered multiple task orders, providing PMO support through executive dashboards, risk mitigation, user acceptance testing, scheduling, and EVM.

What they like about Serco:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Training, SAP, Communications, e-learning, SDLC, Scheduling, Budgeting, Recruitment, PMO, Program, Project, Change, Cross-Functional, Global, Leadership, ILT, Stakeholder, Risk, Quality, Requirements, Test, BPI, Scope, Estimation, Consulting, Contract, Director, DC, Maryland, Virginia, PMP

Skills

P&L responsibilities, Sales Support, Leadership , Superb presentation skills enable me to deliver critical information to stakeholders , Managing multiple global projects from strategy creation to day-to-day operations, Program Management Core Competencies (Schedule, Budget, Risk, Quality), Communications, Stakeholder Management, Contract Management (Federal and Civilian), Business Development, Training Development and Delivery (ILT, e-learning)

These are some of the questions we asked our climbers about their experiences with Serco: