Celluphone Work Values

Daily Duties at Celluphone:

•Created and implemented third-party phone insurance programs for sub-dealers and uniform sales process for products and services when engaging with retail customers. Program became timely company revenue generator to compliment declining industry commissions. Store gross profit increased on average by 35% per month. •Suggested and managed launch of new IT tool for field staff to remotely access sub-dealer records including real-time sales performance, Co-op and MDF balances during store visits. Concluded in higher relevancy of field discussions and better customer service and personal attention for dealers. Monthly store sales quota achievement reached 95% after deployment. •Designed and initiated an employee peer recognition program and corporate sponsored reward incentives to overcome morale challenges after a 30% companywide layoff. Resulted in high employee participation, increased motivation and platform for regular company process to document and share notable contributions. •Acted as single point of contact for new CRM launch and oversaw architecture design, testing and user training. Coordinated cross-functional teams from IT, marketing, HR, customer service, and wholesale to develop all requirements documents and compliance needs for internal systems. Inspired a consolidation of records and system of accessible data on 40 company owned dealers and 400 indirect independent dealers.

What they like about Celluphone:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Operations, Trainer, Leadership, Strategic Planner, Creative Approach, Supervision, Sales, Marketing, Process Developer, Employee Management, Orange County, CA, MBA Marketing, Masters of Science Psychology, Graduate HRM Certificate, Bachelors of Science Management, Anaheim, Project Coordinator, Project Manager, Director of Operations, President

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Employee Training, Employee Management, Customer Service, Restructuring and rejuvenating operations to maximize efficiency, Presentation Skills, Design and implement new and creative employee programs, Reporting, including ad hoc reports for various levels of the company

These are some of the questions we asked our climbers about their experiences with Celluphone: