Dish Network Work Values

Daily Duties at Dish Network:

Progressively grew with organization and held roles as Supervisor of Agency Audit Department, Business Operations Specialist, Business E-Care Administrator, and Instant Service/ATG Administrator and liaison. Recognized as individual who significantly enhances efficiencies with internal and external clients. Significantly improved quality and productivity of Agency Audit department through complete departmental reorganization, including creation of new performance metrics and redesign of audit process aligned with company objectives. Increased oversight of call center internal auditing including identification of internal and consumer fraud. Ensured call center representatives followed current protocols. Directed call center and business operations involving creation of multiple performance metrics, forecasting, scheduling, and reporting for all “Chat” forums across internal and external sites. Worked with cross-functional departments to manage and coordinate complex projects involving Call Center / Chat operations.

What they like about Dish Network:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Project Planning, Project Management, Database Management, Forecasting, Email, Chat, Vendor Management, Employee, Application Development, Multi-Site Operations, E-Care Administrator, Audit Department management, Administrator and liaison, Aspect eWFM, Scheduling, IEX Total View

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Dish Network: