Dish Network Work Values

Daily Duties at Dish Network:

Progressively grew with organization and held roles as Supervisor of Agency Audit Department, Business Operations Specialist, Business E-Care Administrator, and Instant Service/ATG Administrator and liaison. Recognized as individual who significantly enhances efficiencies with internal and external clients. Significantly improved quality and productivity of Agency Audit department through complete departmental reorganization, including creation of new performance metrics and redesign of audit process aligned with company objectives. Increased oversight of call center internal auditing including identification of internal and consumer fraud. Ensured call center representatives followed current protocols. Directed call center and business operations involving creation of multiple performance metrics, forecasting, scheduling, and reporting for all “Chat” forums across internal and external sites. Worked with cross-functional departments to manage and coordinate complex projects involving Call Center / Chat operations.

What they like about Dish Network:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Project Planning, Project Management, Database Management, Forecasting, Email, Chat, Vendor Management, Employee, Application Development, Multi-Site Operations, E-Care Administrator, Audit Department management, Administrator and liaison, Aspect eWFM, Scheduling, IEX Total View

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Dish Network: