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Progress Energy Work Values
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Daily Duties at Progress Energy :
* Managed a team of customer service associates with developing skills and reaching professional objectives as resourceful team players in a call center environment. * Mentored individuals and provide group-training sessions to more than 150 employees. * Monitored calls and coach associates in improving service delivery and ensuring consistency with organizational guidelines. * Evaluated associate skills and provide performance feedback and reviews. Assist team with determining best possible solutions to customer problems by providing escalated call support. * Collaborated with colleagues to develop customer solutions. * Coordinated Job Shadowing program.
What they like about Progress Energy :
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Tags
payroll, employee benefits, defined benefits, employee relations, training, sql, Microsoft Word, Powerpoint, Excel, Oracle, People soft, People Click, Quality Assurance, retirement, Access, Mentor, coaching
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Strong recordkeeping, research, and administrative skills utilized to compile and analyze payroll and employee-benefits data.
Information about Progress Energy
Company Rank: Not Available
Average length of employment : 7 years
Average salary of employees: $48,000
These are some of the questions we asked our climbers about their experiences with Progress Energy :
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
