At&T Work Values

Daily Duties at At&T:

•Direct day to day operation of 9 retail stores with responsibility for 90 team members to drive results to meet and exceed sales quota on a monthly and annual basis. Evaluate store performance through monthly audits and write appraisals for direct reports as well as review and approve appraisals for indirect reports. Conduct trend analysis using data to understand current status of each operation and chart a course for the future. •Direct regional sales team of seven with responsibility for 6 National Retail Accounts covering 110 stores in Jacksonville, Gainesville, Tallahassee and Panama City •Direct collection activity for several regions to ensure timely payment of accounts and minimize the organization’s exposure to risk and customer churn. Analyze data and complete trend analysis for decision making •Manage a staff of 6 managers, 7 Leader Interns and 122 agents to meet company goals for Bad Debt, Write-Offs and maintain service levels to ensure customer satisfaction •Responsible for the Leader Intern program, to identify and develop high potential employees for the management team as part of the company’s succession planning •Responsible for effectively managing Time Entry (Kronos) Process for entire Call Center •Responsible for managing Attendance Process for entire Call Center

What they like about At&T:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Director, Results Oriented, Customer Focused, Employee Focused, Shareholder Focused

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Organizational Process Design and Development , Sales Force Automation, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Motivational Speaker

These are some of the questions we asked our climbers about their experiences with At&T: