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Convergys/Encore Work Values
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Daily Duties at Convergys/Encore:
Responsible for 3 call centers, located in the US and the Philippines and approximately 2000 FTE, managing multiple client portfolios consisting of Bank Card, Telecom, 1st party and contingency. Heavy emphasis on customer care.
What they like about Convergys/Encore:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Training & Quality, Client Management, Process re-engineering, Bench Marking, Production Analysis, Project Leadersip, MS Office, Score Card Development, Production Driven Metrics
Information about Convergys/Encore
Company Rank: Not Available
Average length of employment : 0 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Convergys/Encore:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Convergys/Encore had these interests:
| Magazines | |
|---|---|
Entreprenuer |
Business innovation and start ups |
| National Geographic |
Travel and Discovery |
