Advanced Microdevices Work Values

Daily Duties at Advanced Microdevices:

• Exceptional point of service support by optimizing quality assurance through customer-focused initiatives. • Streamlined processes and introduced improved practices that increased efficiencies and reduced customer complaints. • Developed training programs that educated teams resulting in higher productivity, quality performance and customer satisfaction. • Recognized as "Go To" person for problem solving, conflict resolution and troubleshooting. • Savvy time manager who coordinates multiple tasks, meet deadlines and work independently in a fast-paced, high-stress environment. • Exceptional leader who manages and motivates teams or blends in as a team member. Provided customer support for Information Technology and Corporate Services departments. After reduction of switchboard team in 2008, solely responsible for handling all incoming/outgoing calls through switchboard filtering 500+ international calls daily. • Proactively streamlined and introduced switchboard guidelines to management, which improved efficiency and reduced 70% of incoming switch calls. • Enhanced and maintained company SharePoint to increase VP level visibility by better identifying over 150+ executive profiles and managers within global directory. • Saved the company $10,000 by serving as voice for IVR system introducing callers to customer service options.

What they like about Advanced Microdevices:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

SharePoint, Speech recognition, Phonebook management, System Application Program (SAP), Send word Now Client, Microsoft Office Suite, CISCO phone system, Oracle applications, PeopleSoft, Lobby Receptionist, Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Advanced Microdevices: