American Family Insurance Work Values

Daily Duties at American Family Insurance:

Setting up new claims, checking for coverage, investigation - taking recorded statements, obtaining medical records/bills, handling personal injury claims with individuals and attorneys, reviewing estimates, performing tasks as assigned by manager. Contacted individuals to determine the course of action in regard to investigating/settling the claim. I requested/reviewed vehicle estimates to determine if we should pay the vehicle damages based upon the estimate or making assignments to damage appraisers to handle vehicle claims. I also requested/reviewed estimates of damages to other types of property. I began handling commercial liability claims and workers compensation claims. My main goal was to provide exceptional claims service to our policyholders, claimants, and to body shops and medical providers. I began to handle more complex personal injury claims with individuals and attorneys. My authority to settle claims increased based upon my continued experience in handling complex/high dollar claims. Dictated reports to the file as necessary in regard to coverage questions, liability, or exposure as to claim settlement amounts over my authority. The job involved handling claims by telephone. I averaged receiving 125 new claims/month. My average monthly inventory was 180 open files.

What they like about American Family Insurance:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Field Adjuster, Casualty, Bodily Injury, Investigator, Negotiator

Skills

Microsoft Word, Organization, Team Work, Self Motivated, Time Management, Strong Communication Skills, Strong Writing Skills

These are some of the questions we asked our climbers about their experiences with American Family Insurance: