American Family Insurance Work Values

Daily Duties at American Family Insurance:

Setting up claims, checking for coverage, investigation - taking recorded statements, obtaining medical records/bills, hanling personal injury claims with individuals and attorneys, reviewing estimates. New position that was created was just below management. I assigned new losses to our unit of 6-7 people. Handled/supervised independent adjuster assignments, handled managers desk when he was not available (when he was on vacation/to meetings/ill/etc), other duties as assigned by manager. Contacted individuals to determine the course of action in regard to investigating/settling the claim. I requested/reviewed vehicle estimates to determine if we should pay the vehicle damages based upon the estimate or making assignments to damage appraisers to handle vehicle claims. I also requested/reviewed estimates of damages to other types of property. I handled commercial liability claims and workers compensation claims. My main goal was to provide exceptional claims service to our policyholders, claimants, and to body shops and medical providers. I continued to handle more complex personal injury claims with individuals and attorneys. My authority to settle claims increased based upon my continued experience in handling complex/high dollar claims. Dictated reports to the file as necessary in regard to coverage questions, liability, or exposure as to claim settlement amounts over my authority. The job involved handling claims by telephone. I averaged receiving 110 new claims/month based upon claims I would handle myself along with claims I would assign to independent adjusters. My average monthly inventory was 200 open files. worked with in-house attorneys in regard to investigations - discussed liability/injuries/my opinions in regard to the issues/what additional investigation was required.

What they like about American Family Insurance:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Field Adjuster, Casualty, Bodily Injury, Investigator, Negotiator

Skills

Microsoft Word, Organization, Team Work, Self Motivated, Time Management, Strong Communication Skills, Strong Writing Skills

These are some of the questions we asked our climbers about their experiences with American Family Insurance: