Bank Of America Work Values

Daily Duties at Bank Of America:

• Managed multi-unit, cross-functional team of 38 direct reports, and 3 team leaders; processed an average of 4.8M items totaling over $4.1B per day, processed an average of 24.4M items per day in the Virtual Site Operation. • Managed customer requirements (ATM, Banking Centers, and Remote Deposit Services), risk, and productivity targets. • Managed administrative activities, which include daily facilitation of meetings with domestic/international partners (Manila, Hyderabad, Dallas & Atlanta sites), interviewing, hiring, training, evaluating the performance and coaching staff through personalized development plans to meet and exceed performance goals. • Worked closely with departmental leadership on an on-going basis to review performance measures and adjust targets based on the business processes and strategic objectives. • Researched solutions to policy or procedural issues, compiled data, prepared reports outlining recommendations for improvements, and developed or implemented plans. Developed timely action/project plans to deliver work products or deliverables. • Planned and implemented an overall risk management process for the department; conducted audits of policy and compliance to standards, including liaison with internal and external auditors. • Provided support, education and training to staff to build risk awareness within the department. • Project team member of the San Antonio site closure; assisted with the Atlanta implementation of the Virtual site Operations.

What they like about Bank Of America:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Operations Manager, Production, General Manager, Analyst, Banking, Financial, Risk Manager, Data Operations, 3rd Shift

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Bank Of America: