Massage Envy Work Values

Daily Duties at Massage Envy :

• Manage multiple units/locations with over 60 employees and 2,400 memberships base • Set goals to achieve weekly, monthly, yearly objectives • Ensure each guest/member has a great customer experience • Focus on daily key performance indicators to drive profitability • Coach sales process with sales associates and managers • Achieve 25% and higher clinic membership closing • Coach new managers on their roles and responsibilities • Manage the ongoing training with the entire staff • Maintain impeccable clinic cleanliness • Coordinate with contractors for the store repairs and office maintenance • Manage membership suspended accounts to collection agency or phone calls to follow up with members • Interview, hire and train massage therapists, estheticians, sales associates and managers • Manage employee personal conflicts including disciplinary cases and termination • Improve and monitor Therapist and Sales Associates capabilities for multiple units and administer schedules • Process staff payroll • Schedule meetings with lead team and entire staff • Coordinate with corporate to implement initiatives and new/existing employee training • Coordinate with franchise owner regarding marketing • Inventory and order retail and store supplies • Participate with corporate to conduct regular clinic evaluation • Review CBR with Franchise Owner monthly • Review sales reports daily, weekly, monthly, annually and assesses progress

What they like about Massage Envy :

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

manage, employees, hiring, goals, reports, management, experience, degree, customer service, responsible, office supplies, facility

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Massage Envy :