Massage Envy Work Values

Daily Duties at Massage Envy :

• Manage multiple units/locations with over 60 employees and 2,400 memberships base • Set goals to achieve weekly, monthly, yearly objectives • Ensure each guest/member has a great customer experience • Focus on daily key performance indicators to drive profitability • Coach sales process with sales associates and managers • Achieve 25% and higher clinic membership closing • Coach new managers on their roles and responsibilities • Manage the ongoing training with the entire staff • Maintain impeccable clinic cleanliness • Coordinate with contractors for the store repairs and office maintenance • Manage membership suspended accounts to collection agency or phone calls to follow up with members • Interview, hire and train massage therapists, estheticians, sales associates and managers • Manage employee personal conflicts including disciplinary cases and termination • Improve and monitor Therapist and Sales Associates capabilities for multiple units and administer schedules • Process staff payroll • Schedule meetings with lead team and entire staff • Coordinate with corporate to implement initiatives and new/existing employee training • Coordinate with franchise owner regarding marketing • Inventory and order retail and store supplies • Participate with corporate to conduct regular clinic evaluation • Review CBR with Franchise Owner monthly • Review sales reports daily, weekly, monthly, annually and assesses progress

What they like about Massage Envy :

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

manage, employees, hiring, goals, reports, management, experience, degree, customer service, responsible, office supplies, facility

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Massage Envy :