Blockbuster Work Values

Daily Duties at Blockbuster:

As the Manager on Duty, I am responsible for supervising and coaching Customer Service Representatives to create a positive customer experience while achieving sales results. Directs employees in the creation of a positive customer experience that includes a proactive interaction and immediate resolution of customer issues as needed. Has the responsibility for meeting sales goals for their shift set by the store manager. Responsible for assigning individual shift goals to employees and following up with each of them to ensure delivery of goals. Coaches and develops CSR's on their shift per standard and as needed. Ensures that proper inventory, cash controls, and loss prevention procedures are in place and followed. Processes administrative tasks as needed including reviewing and taking action on daily reports. Ensures store appearance and merchandising is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards. Perform other duties as assigned.

What they like about Blockbuster:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Retail Management, Data Entry, Administrative Assistant, Inventory Control, Operations Management, Customer Orientation, Administrative Services Manager, Product Procurement

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership , Leadership , Product Replenishment, Inventory Control, Judgment and Decision-making , Service Orientation , Operations Management, Time and Priority Management , Management of Financial Resources, Personnel Management, Management of Material Resources, Expense Budget Management, Critical Thinking, Complex Problem Solving, Organization , Communication , Interpersonal Skills, Financial Analysis, Active Listening, Active Learning , Quantitative Research , Technical Writing, Spanish

These are some of the questions we asked our climbers about their experiences with Blockbuster: