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Indy Mac Mortgage Services , A Division Of One West Bank, Fsb Work Values

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Daily Duties at Indy Mac Mortgage Services , A Division Of One West Bank, Fsb:

• Handled and resolved complex, escalated customer inquiries regarding mortgage defaults, foreclosure, loss mitigation and servicing. Wrote the official resolution letters to each customer’s inquiry. • Conducted research of customer accounts and reasons for default, reaching to various internal departments and operating in different software and databases. • Acted as an advocate for the customer by resolving the bank’s errors in servicing or modification process. Took ownership of customer situations and guided them through the process. • Managed customer requests concerning the Home Affordable Modification Program (HAMP) at all stages of the process; educated customers on other modification options, benefits, and risks associated with each option. • Obtained and reviewed documents from customers and 3rd parties for a modification or other foreclosure alternative options (Short Sale, Deed-In-Lieu) to insure compliance and completeness. • Reviewed the disputed HAMP denials, including Net Present Value (NPV) denials, to ensure a proper underwriting decision and compliance with the HAMP guidelines. • Analyzed customer complaints to confirm federal and home lending guidelines were followed at loan origination process, compliance with the Real Estate Settlement Procedures Act (RESPA), Fair Debt Collection Practices Act (FDCPA) and Federal Deposit Insurance Corporation (FDIC) regulation. • Communicated with government agencies to ensure federal and home-lending guidelines are met.


What they like about Indy Mac Mortgage Services , A Division Of One West Bank, Fsb:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.



Information about Indy Mac Mortgage Services , A Division Of One West Bank, Fsb


Company Rank: Not Available

Average length of employment : 0 years

Average salary of employees: $36,000

These are some of the questions we asked our climbers about their experiences with Indy Mac Mortgage Services , A Division Of One West Bank, Fsb:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Indy Mac Mortgage Services , A Division Of One West Bank, Fsb had these interests:

Books
The Real Crash by Peter Schiff While many of us justifiably focused on how high taxes are economically corrosive, Peter Schiff does a great job of explaining why government spending and debt are even worse.
The Big Short by Michael Lewis This book by Michael Lewis about the build-up of the housing and credit bubble during the 2000s. It describes several of the key players in the creation of the credit default swap market that sought to bet against the collateralized debt obligation (CDO)
Debt Hope By Mark S. Hankins This book about debt problems that don't go away by themselves. But bankruptcy, some excruciating credit counseling regime, or a shady debt settlement company are not only choices. The Author use psychology, economic research, modeling, and his vast expe
Guaranteed to Fail Fannie Mae, Freddie Mac, and the Debacle The book about the financial collapse of Fannie Mae and Freddie Mac in 2008 led to one of the most sweeping government interventions in private financial markets in history. The bailout has already cost American taxpayers close to $150 billion, and substa
Outliers by Malcolm Gladwell This book about the most famous and the most successful. The author asks the question: what makes high-achievers different? His answer is that we pay too much attention to what successful people are like, and too little attention to where they are from
No One Would Listen by Harry Markopolos This is a real story about Bernie Madoff, who was quietly running the largest hedge fund in the world, a fund that eventually spread to over forty nations and handled tens of billions of dollars. Harry Markopolos was a little-known number cruncher at a Bo
World Banking World Fraud by John Cruz This book about a young orphan, who creates his American dream in a corporate nightmare of fraud and money laundering. John Cruz is a survivor. In his new book, World Banking World Fraud, Cruz describes his extraordinary rise from poverty to inside a worl
The Science of Fear by Daniel Gardner The Science of Fear is an introduction to the new brain science of risk, dissecting the fears that misguide and manipulate us every day. Award-winning journalist Daniel Gardner demonstrates how irrational fear springs from the ways humans miscalculate ris
Websites
The Wall Street Journal

http://online.wsj.com/home-page

 Its website,offers relevant, reliable breaking news and analysis, opinion, market data and multimedia features tailored for an American Financial audience.


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