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Cisco Systems Inc Work Values
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Daily Duties at Cisco Systems Inc:
Comprehensive High Touch Support for Enterprise customers as well including the following: Build strong, trusting relationship with each customer Full ownership of customer satisfaction Cross collaboration with multiple Cisco teams unique customer needs Escalation for successful delivery of all support and services Facilitation of weekly technical reviews Knowledge and escalation of logistics issues NBD and C4P issues Quarterly Business Reviews/Trending & Gap Analysis Heavy customer education of service offerings and service deliverables Technical Assistance Center and Cisco.com customer facing education Process Improvement Identification. Customer Service Specialist, dedicated to storage customers, EMC, DELL, SUN. Drove revenue at every quarter end, removing obstacles to customer satisfaction issues. Consistent problem resolution and high touch support. Heavy customer training on the ordering process and Cisco commerce tools. Partnered with many Cisco teams to support these customers.
What they like about Cisco Systems Inc:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Cisco Systems Inc
Company Rank: Not Available
Average length of employment : 15 years
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Cisco Systems Inc:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
