American Home Mortgage Services, Inc. F/K/A Option One Mortgage Work Values

Daily Duties at American Home Mortgage Services, Inc. F/K/A Option One Mortgage:

• Processing loan modifications with extensive knowledge of HAMP and traditional loans. • Knowledge of LPS (Loan Processing Services). • Familiar with Title Company processes for loan modifications. • Specialize in dealing with and resolving escalated situations for internal and external customers. • Document preparation, reviewing and auditing completed calculation sheets to be able to send out modification packets to customers. • Forbearance specialist. Reviewing and auditing a customer’s income and expenses to see if the borrower qualifies for forbearance plan. • Loss mitigation. Worked loss/gain analysis worksheets to minimize loss to the mortgage company. • Experience maintaining and updating Excel spreadsheets to follow account activity. • Prepared income calculation sheets to underwrite loan modifications. • In the event a customer does not qualify for HAMP or traditional modification, offer the customer short payoff, deed in lieu of foreclosure or other options that may apply following investor guidelines. • Review applications for accuracy and completeness. • Extensive knowledge of FDCPA rules and guidelines. • Goal oriented in meeting and exceeding production expectations. • Ability to help other business units with the loan modification processes. • Excellent in dealing with 3rd parties or other authorized individuals including attorneys.

What they like about American Home Mortgage Services, Inc. F/K/A Option One Mortgage:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

loss mitigation, underwriter, collections, Customer Service, Manager, Mortgage, Mortgage Servicing, Customer Service Manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with American Home Mortgage Services, Inc. F/K/A Option One Mortgage: