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International Medical Group Work Values
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Daily Duties at International Medical Group:
Coordinated workflows. Conduct performance sessions. Conduct telephone audits. Handle escalted calls from members Handled escalated calls from providers Provides coaching and feedback to team members, including formal corrective action Conducts annual performance reviews for team members Budget responsibility for call center (Develop, maintain and monitor) ENSURED ADHERENCE TO SERVICE LEVEL AGREEMENTS OF QUALITY, PRODUCTIVITY, ACCURACY, AND ANY OTHER DEFINED METRICS. DROVE IMPROVEMENTS IN OVERALL SERVICE LEVELS, TRANSACTIONAL EFFICIENCIES AND COST MANAGEMENT. RESPONSIBLE FOR THE EXECUTION OF CONTRACTUAL PLANS FOR INDIVIDUAL CLIENT PROGRAMS AS WELL AS COMPLIANCE TO ALL CONTRACTUAL COMMITMENTS. RESPONSIBLE FOR DAILY, WEEKLY, MONTHLY INTERACTIONS WITH CLIENTS INCLUDING STATUS UPDATES, PROBLEM RESOLUTION, PROACTIVE COMMUNICATION AND ON-GOING RELATIONSHIPS. ENSURED MANAGEMENT TEAM AND ASSOCIATES EXHIBIT A HIGH DEGREE OF OWNERSHIP AND ACCOMMODATION WHEN INTERFACING WITH CLIENTS AND CUSTOMERS. INTRODUCED A CULTURE OF SERVANT LEADERSHIP THROUGH TRAINING, LEADING BY EXAMPLE AND EMPLOYEE DEVELOPMENT.
What they like about International Medical Group:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Recruitment, On-boarding, HRIS, Taleo, Associate Relations, Performance Management, Benefit Administration, Diversity Training, Training and Development
Information about International Medical Group
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $37,500
These are some of the questions we asked our climbers about their experiences with International Medical Group:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
