Lincoln Medical & Mental Health Center (Hhc) Work Values

Daily Duties at Lincoln Medical & Mental Health Center (Hhc):

Manage all departmental operations to ensure compliance with managed care guidelines and the Medical Center’s regulatory standards and protocols, including JCAHO Quality Assurance requirements. 1. recruit, hire, and, train professional and clerical support staff- 20 staff members 2.develop and implement performance improvement systems to improve access to primary care physician and stream line referral process: a. estalished a 24 hour nurse telephone triage unit to be in compliance with timely urgent care, other type of appointments appointments to PCP, use apportunity to educate managed care patients on how to navigate thier HMO. b. developed and implemented audit /monitoring review tool to ensure triage unit is responding appropriately. a. had my staff spuratically act as a patient and schedule appt for PCP nd specialty clinic. if any nurse failed CAP was requested. I or my staff would re- eucate or find out out if is a scheduling from generating fom the clinic. 3. trouble shoot between MCO and physicians, MCO and members:when I initially took the leadership role I established monthly meeting with PCPs, and other clinic staff including nurses to discuss their issues and .. scheduling, retrival of medical records, documentations, attitudes with patients( negative attitude toward patients was not tolerated). •initiated and directed managed care educational workshops to communicate managed care patients on how t navigate the system and workshop for PCPs to reduce thier stress leve ith managed care requirements • track, trend, analyze and maintain managed care enrollments/membership status I and my team developed and implement HMO member retentions programs, • developed and led internal audits and corrective action plan follow ups. • co-chair interdepartmental meetings to address current and potential managed care compliance related issues.

What they like about Lincoln Medical & Mental Health Center (Hhc):

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

compliance ethics, detailed, organized, take charge personality, energetic, enthusiatic, self motivated, team player, team leader, multi task, lead by example, educator, work well in high stress environment, work well in fast pace environment, power point, problem solver, people person, develop and implement programs, very strong work ethics, strong management skills, work well indepentantly, analytical

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , very good communnicator, team player

These are some of the questions we asked our climbers about their experiences with Lincoln Medical & Mental Health Center (Hhc):