Interested in finding more jobs in Seattle, WA? Click Here to create a Climber profile today!
Amdocs Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Amdocs:
•Senior Account Support Manager directly responsible for Service Management functions, planning, escalations, and support of the overall software product for a major North American Tier 1 mobile carrier. • Achieved 100% Service Level Agreement (SLA) availability across 5 major North American carriers in 2010 •Overall management functions, planning, escalations, and support of a customer account •Develop and streamline processes and procedures to gain operational efficiencies •Key contributor on a company-wide taskforce focused on containing costs and quality improvements •Overall responsible for implementation of a Problem Management Program
What they like about Amdocs:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Project Management, Master Trainer, Problem Management, ITIL Foundation certification, Service Management, Product Management
Information about Amdocs
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $75,000
These are some of the questions we asked our climbers about their experiences with Amdocs:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
