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Amdocs Work Values
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Daily Duties at Amdocs:
•Senior Account Support Manager directly responsible for Service Management functions, planning, escalations, and support of the overall software product for a major North American Tier 1 mobile carrier. • Achieved 100% Service Level Agreement (SLA) availability across 5 major North American carriers in 2010 •Overall management functions, planning, escalations, and support of a customer account •Develop and streamline processes and procedures to gain operational efficiencies •Key contributor on a company-wide taskforce focused on containing costs and quality improvements •Overall responsible for implementation of a Problem Management Program
What they like about Amdocs:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Project Management, Master Trainer, Problem Management, ITIL Foundation certification, Service Management, Product Management
Information about Amdocs
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $75,000
These are some of the questions we asked our climbers about their experiences with Amdocs:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
