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Comcast Cable Work Values
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Daily Duties at Comcast Cable:
Simultaneously managed as many as 5 key technical system enhancements and performance/process improvement projects to increase system availability and operational effectiveness of 400 person remotely operated call center. Led daily program/project activities of up to 20 1st and 2nd level leaders responsible for performance and operation of 375 front-line employees across CA. Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems, structures and improved tools. Performed detailed analysis of employee performance/operational data to propose/test/implement enhancements to performance and internal/external customer operations. Responsible for maintaining details project plan to grow Virtual Call Center operation to meet annual Corporate/Division revenue, performance, quality goals. Perform operational doctrine review to support continuous improvement and change management requirements for operational, technical security, legal, and employee compliance. Conduct Virtual Operations Center best practice reviews with Corp./Div. cross-functional partners to support and develop growth objectives and standardization of virtual operations across Divisions. Manage onboarding, training, development and knowledge transfer to new team members.
What they like about Comcast Cable:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Leadership, Proactive, Program manager, project manager, MS Project, Development, Influence, Technical Project Management, Cross-functional team building, Motivation, Excecution Excellence, Process improvement, Technology Solutions, Organizational Standardization, Strategic Planning, Performance Improvement, Customer Satisfaction, Presentation Excellence, Continuous Improvement, Communication Excellence, Conflict Resolution, Change Management, Microsoft Office Suite, Visio, MS Publisher, Access, Excel, data analysis, Microsoft SharePoint, Flexibility, Lifecycle Planning, Relationship Management, Talent Management, Quality Management, Customer Care, Customer Experience, Thought Leader, Collaboration, forward-looking, Fast-Paced, Innovation, Lead by Example, Integrity, Excellence, Training
Information about Comcast Cable
Company Rank: 4.0 out of 5
Average length of employment : 2 years
Average salary of employees: $78,800
These are some of the questions we asked our climbers about their experiences with Comcast Cable:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
|
| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
|
| Was your career path clearly outlined and discussed? | 2.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Comcast Cable had these interests:
| Websites | |
|---|---|
| Project Management Institute http://www.pmi.org |
PMI is the world’s leading not-for-profit membership association for the project management profession, with more than 600,000 members and credential holders in more than 185 countries. |
| Simple Truths - 212 Movie http://www.212movie.com/ |
The message of 212° The Extra Degree is clear: It's your life: You are responsible for your results. It's time to turn up the heat! |
| BYOB - Be Your Own Brand http://www.byobunlimited.com/ |
"Speak volumes Without saying A Word" |
