Quality Property Management Work Values

Daily Duties at Quality Property Management:

The management of apartment an complex to include monthly collection of rental fees and associated paperwork. I also am responsible for all maintenance such as work order priocessing when something breaks and prieventative maintence such as bi yearly inspections to ensure all devices in each unit are up to operating parameters. Also responsible for groundskeeping and landscaping of the complex. A typical day: 1. Walk around inspection of grounds. This is to ensure that all installed equipment (sprinklers system, playground stuff, fire extinguishers) are operating within acceptable limits. 2. Ensure cleanliness and neatness of complex is maintained. (Grounds-keeping) This includes trash pickup, blow downs (leaf blower) and general cleanup. The playground requires more maintenance than other areas, kids you know. 3. Execute any work orders that may have come in. This is the primary method we use for tenants to initiate a maintenance action (MA). The work order form is designed to allow the tenant to specifically state the problem to be fixed. There is also a section that allows us to calculate man hours and materials cost for an action. Most MA’s are paid for out of a petty cash fund that we are issued each month from management. If a maintenance action goes beyond a certain amount ($500.00) it is designated a capitol expense and does not take away from petty cash. 4. landscaping This includes cutting of the grass, trimming of all hedges and bushes. Keeping all things that grow under control. 5. Work on special projects This can include any project that does not fall under my regular duties. Examples: Sprinkler system design and repair, playground renovation project, Replacement of hedges that died any type of woodworking that may take place. etc… 6. If there is a unit turnover some of the above steps may be deferred. A TYPICAL UNIT TORNOVER IS AS FOLLOWS: a. A tenant will submit a 30 day notice to vacate. a. A pre-vacate inspection is conducted (usually 15 days from the vacate date). This inspection is to identify any major items that may have to be scheduled. EX. Change carpet, full paint or replace appliances. b. The tenant vacates. b. A more thorough inspection using the move-in walkthrough form is conducted noting any discrepancies. Discrepancies could be anything from excessive holes in the walls, stains on the carpet, or anything that the tenant may have broken. If the number or severity of the items is excessive photographs may be taken to supplement the documentation in written form. c. The documentation in 6B is used to write the Itemized disposition of security deposit report detailing all deductions from the tenant’s security deposit. (There have been instances where the tenant actually owed the company money) d. Schedule all maintenance actions required to bring the unit to a rentable state. This may include but are not limited to painting, and plumbing repairs, sink replacement (this is very common), carpet replacement, carpet cleaning, general cleaning, or appliance replacement. e. When the unit is ready ads are placed in various locations (newspaper, Craig’s list etc...) f. The unit is shown to prospective tenants. g. Prospective tenants (PT) fill out a rental application. h. The PT’s are screened using a screening web site. PT’s get a credit check, employment verification and a criminal background check. i. When a PT is approved (a lot are not) they are contacted and told that they were approved. j. The security deposit is accepted from the tenant at this point. k. The move in appointment is conducted. This is where all move-in paperwork is filled out. Some of the paperwork are: Lease, asbestos free addendum, satellite addendum, no pets statement, water, sewer, and trash agreement, house rules, and smoking rules. l. At the end of this meeting the first month’s rent is accepted and the keys are given to the net tenant. m. The move-in walkthrough is conducted to note any discrepancies that are present (hopefully none) and fill out the move in checklist. n. THE END End of the month process: 1. On the 25th of the month the monthly report for that month is generated. This report consists of all monies, rental payments, collected from tenants for that month. The amounts collected must match the deposits made to the bank. The report ois automated in such a fashion that it throws up a flag if the rental amounts totals do not match the deposits. On another section, all petty cash disbursements are reconciled. Again the total expenditures must match the cash brought forward plus the receipts plus the leftover petty cash. This report is an Excel spreadsheet. 2. Rental payments are due on the 1st of the month and are collected then and recorded on the monthly report for the next month. Achievements: Hedge replacement Almost all of the hedges in the complex were Oleanders when I took over. The oleanders started to die suddenly. Some research revealed that the hedges were inflicted with oleander blight. Because of the nature of this disease all of the oleanders were infected. All of the hedges had to be replaced. This became a major project because there were so many bushes to replace, approx. 47. It was decided to replace the oleanders with Texas privets because the ground was contaminated with the disease virus and the virus only effects oleanders. This project included cutting down the old bushes, grinding the stumps, filling and leveling the ground, redesigning the sprinkler system, providing drainage, and planting the new bushes. This became a major project with several contractors involved that had to be coordinated. For example the cutting was one contractor and the stump grinding was another and so on until the end. The new hedges dramatically improved the aesthetics of the entire apartment complex and greatly pleased the management after the major expense. Palm tree planting After the hedge project, the front of the building looked pretty sparse. The decision to do something about it was taken several months later. This project required research into pricing of the palm trees, rebuilding of the sprinkler system, and reworking the flower beds around the trees. The front of the complex now has much better “curb appeal” and attracts much more new tenants now than it did before

What they like about Quality Property Management:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Systems administrator, Systems Analyst, desktop support, IT Report Generation/Data Mining, IT Strategy, Process Improvement, Software Development, Project Management, Technical Support, Technical Writing, Deployment / Migrations, Financial Analysis, Reporting, Change Management, Team Leadership, Motivation, Web Design, Sales Cycle Management, Customer Service, Distribution, Inventory Management, Logistics, Procurement / Purchasing, Vendor Relations, Cost Reduction, Risk Management, OSHA, HIPPA, Regulatory Compliance

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , System Administrator, admin, System Administrator, developer, Programmer, Network systems architecture

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