Charter Communications Work Values

Daily Duties at Charter Communications:

Directed training and circular development for all sales functions that included residential sales training, customer retention, competition, direct sales, and retail sales to meet training needs determined by Vice Presidents, Directors, and General Managers. Managed $3M budget for allocations in projects, payroll, bonuses, and benefits. Led project management for mapping objectives, developing curricula, establishing course length, and calculating assessments which included Business Impact and ROI. Designed curricula focused on Telephony Triple Play Sales, Technician Sales (for upselling opportunities during installations and retention skills during disconnects), and Customer Retention for Retention teams and Front Counter personnel, Charter Business New Hire for Account Executives and Customer Service representatives, Charter Business products, DSRs New Hire, and DSRs Refreshers.

What they like about Charter Communications:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Strategic Planning, Organizational Development, Sales Leadership, Training and Development, Business Development, Marketing, Revenue and Profit Growth, Performance Management, Promotional Design, Retail Sales, Call Center Management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Video recording, music composition and arranging, classroom facilitation for training and sales presentations, multi million dollar budget management

These are some of the questions we asked our climbers about their experiences with Charter Communications: