Interested in finding more jobs in Alpharetta, GA? Click Here to create a Climber profile today!
Verizon Wireless Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Verizon Wireless:
Provide exceptional customer service and technical support for internal and external voice and data product customers. Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or network issues. Troubleshoot Windows and Macintosh operating systems, specifically Windows Device Manager and TCP/IP configuration. Use various Verizon Wireless tools and online resources for customer resolution. Use trouble ticket system for tracking customer interactions and problem resolution. Evaluate customer concerns and resolve problems to customer satisfaction. Demonstrate and regularly practice skills necessary to handle any Customer Service and/or Technical Support call type that is routed through the center. Follow up with customers to ensure first-call resolution and achieve and deliver 100 percent customer satisfaction.
What they like about Verizon Wireless:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , AppleScript, Adobe InDesign, Adobe Photoshop, Lotus Notes, HTML
Information about Verizon Wireless
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with Verizon Wireless:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Verizon Wireless had these interests:
| Blogs | |
|---|---|
| Apple 2.0 http://tech.fortune.cnn.com/category/apple-2-0/ |
Covering the business that Steve Jobs built. |
| Websites | |
| ajc.com http://www.ajc.com |
News website covering the Atlanta area. |
| Engadget http://www.engadget.com/ |
Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. |
