Interested in finding more jobs in Alpharetta, GA? Click Here to create a Climber profile today!
Verizon Wireless Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Verizon Wireless:
Provide exceptional customer service and technical support for internal and external voice and data product customers. Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or network issues. Troubleshoot Windows and Macintosh operating systems, specifically Windows Device Manager and TCP/IP configuration. Use various Verizon Wireless tools and online resources for customer resolution. Use trouble ticket system for tracking customer interactions and problem resolution. Evaluate customer concerns and resolve problems to customer satisfaction. Demonstrate and regularly practice skills necessary to handle any Customer Service and/or Technical Support call type that is routed through the center. Follow up with customers to ensure first-call resolution and achieve and deliver 100 percent customer satisfaction.
What they like about Verizon Wireless:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , AppleScript, Adobe InDesign, Adobe Photoshop, Lotus Notes, HTML
Information about Verizon Wireless
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with Verizon Wireless:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Verizon Wireless had these interests:
| Blogs | |
|---|---|
| Apple 2.0 http://tech.fortune.cnn.com/category/apple-2-0/ |
Covering the business that Steve Jobs built. |
| Websites | |
| ajc.com http://www.ajc.com |
News website covering the Atlanta area. |
| Engadget http://www.engadget.com/ |
Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. |
