Graybar Electric Company Work Values

Daily Duties at Graybar Electric Company:

Accept and transmit calls to and from local electrical companies and electricians. Quoted and wrote sales orders for customers including assigning the purchase for delivery or will call. Needed to understand and be able to quickly translate the request of a part into a SKU number so it could be keyed "live" while the customer was on the phone. Received faxed and emailed order which were also recorded. Needed to adhere stringently to the company's ISO registration demands. All communique with customers including orders were diligently filed and traceable. Was given "card blanche" in resolving any issues with customer complaints. Worked directly with internal customers (Finance, Shipping, Purchasing, Management, etc.) to ascertain a full-circle customer satisfaction experience. Worked directly under two outside salespersons, but devoted about 70% of my time to electical and other businesses holding accounts with the company. Worked with minimal supervision and given the charge of resolving customer issues; only having to escalate the matter to Management if the monetary value surpassed $1000. Sometimes entrusted to carry blank checks or large amounts of cash in order to secure a product from a supplier for one of their customer's orders.

What they like about Graybar Electric Company:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Insurance, outside sales, inside sales, key account manager, persuade, sell, promote, presentation skills, counsel, teach, mentor, motivate, direct, expediter, communicator, analytical, non-profit, social program, mechanical, funeral director, planner, implementing, organizing, abstraction, innovating, decisive, logical, new approaches, competitive, enforcement, public service, education, literary

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Graybar Electric Company: