Life Fitness Work Values

Daily Duties at Life Fitness:

Account manager for 3 large health club chains in the U.S. and the largest health club chain in Canada. Liasion between all employees of Life Fitness (sales, accounting, inventory, shipping, legal) and all employees of health club chains (CEO, area manager, regional manager, local and remote field technicians, private trainers and desk personnel), and occasionally the cliente's customers. Responded to and proactively sought needs for fitness equipment after it was sent into the field (a club location). Active with all facets of machine upgrades, maintenance and replacement of warranty and sales parts. Concerns included the customers' cradle-to-grave experience with all equipment and accessories. Needed to be able to key parts and service required into an order by SKU numbers on-the-fly while customer was live on phone. Also received orders via EDI, fax, and e-mail. Worked with internal customers to ensure customers' needs were met and did follow-up calls and emails to request feedback from customers. Held "card blanche" status in resolving any customer issues. Had a supervisor, but really reported directly to the assistant V.P. of Sales.

What they like about Life Fitness:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Insurance, outside sales, inside sales, key account manager, persuade, sell, promote, presentation skills, counsel, teach, mentor, motivate, direct, expediter, communicator, analytical, non-profit, social program, mechanical, funeral director, planner, implementing, organizing, abstraction, innovating, decisive, logical, new approaches, competitive, enforcement, public service, education, literary

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Life Fitness: