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Dell Computer Work Values
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Daily Duties at Dell Computer:
Assumed responsibility for two new start-up teams in Dell’s SaaS (Software as a Service) arena: Incident Manager (IM), and Customer Advocate (CA) teams. Led IM team’s daily efforts in support of Dell’s vCloud, EMS (Email Management Service), OneSwitch, DDM (Distributed Device Management), RIM (Remote Infrastructure Monitoring) and eSmart offerings. Ensured team’s engagement on all Severity 1 & 2 issues, as well as aged severity 3 issues. Managed CA daily efforts for assigned AlertFind & EMS clients.
What they like about Dell Computer:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Project Manager, Senior Tech Support Manager, PMP, Gobal Manager, Call Center Management, Process Development, Customer Suupport Manager, Tech Support Manager, Manager of Hardware Support, Manager of Software Support, Manager of Cloud Support, support manager, Call Center Manager
Information about Dell Computer
Company Rank: 5.0 out of 5
Average length of employment : 2 years
Average salary of employees: $1
These are some of the questions we asked our climbers about their experiences with Dell Computer:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |

